Set Jag (tray + 2 bowls)

Trays

• Made of oak;
• Treated wood and therefore water- and dirt-resistant;
• The trays in size S have non-slip studs;
• The trays in size M and L are supplied with feet that are easy to assemble yourself. The choice is yours to use the tray as a raised stand (with legs) or trivet (without legs);
• To ensure that the drinking and feeding bowl does not slide off the tray, 1 cm deep curves have been milled into the trays. This ensures the bowls always stay nicely in place;
• Clean with a damp cloth. Avoid using acidic/corrosive products such as cleaning agents.

Maintenance
To keep the oak tray in excellent condition, we recommend cleaning and treating the tray regularly. Below are our tips for the best results:

• Avoid contact with water as much as possible. Your four-legged friend is bound to spill water while drinking, but make sure it doesn’t stay there too long to avoid stains or cracks;
• Clean the tray regularly. Tip: Squeeze half a lemon on the shelf and sprinkle with sea salt. Leave this on for 15 minutes. This combination kills bacteria and absorbs unwanted odor and stains. Clean with a wet cloth and then dry thoroughly;
• Next, oil the tray with a natural oil approved for food contact to keep the board in good condition. AVA bowls’ maintenance oil is excellent for this purpose! To do this, use a dry cloth or a piece of kitchen roll and rub the oil into the wood. Let the oil soak in well and the tray is ready to use again. Our advice is to treat the tray every 2 months for best results.

Assembly
The trays size M & L have to be assembled by yourself. See the manual here.

Bowls

• Handmade from ceramic. As a result, each bowl has a unique design and small imperfections are part of it.
• Fully waterproof and therefore suitable for water, dry and wet feed.
• Heat-resistant, so the bowls can be used in the microwave and dishwasher.
• Please note: the bowls have silicone non-slip nubs. These may become loose due to the hot water of the dishwasher. We therefore recommend washing the bowls by hand.

Want to know more about the bowls? Then read more on this page.

Netherlands – €5.95 or free shipping for orders from €75 or more. Delivery within 1 – 3 working days. België, Duitsland – €7.95 or free shipping for orders from €75 or more. Delivery within 2 – 5 working days. Denemark, France, Italy, Luxembourg, Austria, Poland, Spain, Czech Republic, Sweden – €10.95. Delivery within 2 – 5 working days. Hongary, Ireland, Liechtenstein, Portugal, United Kingdom – €12.95. Delivery within 3 – 7 working days. Bulgaria, Cyprus, Estonia, Finland, Greece, Iceland, Croatia, Latvia, Lithuania, Malta, Norway, Romania, Slovenia, Slovakia, Switzerland – €13.95 Delivery within 3 – 7 working days. We aim to process your order within 1 working day after receipt of payment. You will receive a track & trace code as soon as the order is dispatched. Have you placed your order on Friday after 15:00 or on Saturday or Sunday? Then the order will be shipped on Monday.

If you are not satisfied with your purchase for any reason, you have the right to request a return within 14 days of receiving your order. Please send an e-mail to info@ava-bowls.com and state the reason for your return request. We will then give you instructions on how to return the product. Please note that returned products must be in original condition and returned in their original packaging. AVA bowls will refund the cost of the returned product, provided the above conditions are met, but is not responsible for the cost of the return shipment. Also when cancelling your order, AVA bowls will refund the cost of the returned product, but any shipping costs will be borne by the buyer. More information can be found in our terms and conditions.